Average quality rating of public services

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Headline data

Source: European Quality of Life Survey

Geographical Area: North West England

Unit of Measurement: Mean quality rating

Footnote:

This table provides metadata for the actual indicator available from St Helens statistics closest to the corresponding global SDG indicator. Please note that even when the global SDG indicator is fully available from St Helens statistics, this table should be consulted for information on national methodology and other St Helens-specific metadata information.

Goal

Goal 16: Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels

Target

Target 16.6: Develop effective, accountable and transparent institutions at all levels

Indicator

Indicator 16.6.2: Proportion of population satisfied with their last experience of public services

Organisation

European Quality of Life Survey

Contact email

tle@eurofound.europa.eu

Definition and concepts

Average quality rating of public services (in all respondents who rated at least three services). The mean quality rating is based on a rating on a scale from 1 to 10 of at least three of the following public services in the relevant country - Health services, Education system, Public transport, Childcare services, Long-term care services, Social housing, State pension system.

Quality rating - Respondents to the survey were asked “In general, how would you rate the quality of each of the following public services in your country?” 7 public services are rated on a scale from 1 to 10, with 1 indicating ‘very poor quality’, and 10 indicating ‘very high quality’ (Health services, Education system, Public transport, Childcare services, Long-term care services, Social housing, State pension system).

Unit of measure

Mean quality rating

Data sources

European Quality of Life Survey Integrated Data File, 2003-2016

Data release calendar

To be confirmed

Data compilers

Office for National Statistics

Comment and limitations

Due to disaggregation not available at the local level, this data represents the North West of England as opposed to St Helens. Respondents of the survey were asked about the quality of public services in their country rather than region or local authority, however the data represents the response from individuals in the North West.

This indicator is being used as an approximation of the UN SDG Indicator. Where possible, we will work to identify or develop UK data to meet the global indicator specification. This indicator has been identified in collaboration with topic experts.

Data last updated 2022-07-05: see changes on GitHub opens in a new window
Metadata last updated 2022-07-08: see changes on GitHub opens in a new window

This table provides information on metadata for SDG indicators as defined by the UN Statistical Commission. Complete global metadata is provided by the UN Statistics Division.

Goal

Goal 16: Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels

Target

Target 16.6: Develop effective, accountable and transparent institutions at all levels

Indicator

Indicator 16.6.2: Proportion of population satisfied with their last experience of public services

International organisations(s) responsible for global monitoring

United Nations Development Programme (UNDP)